5 Star Review By Bridget Witt
We have a large sectional couch and ottoman that we've owned for roughly a year to a year and a half. It's been beaten up pretty severely with 2 young boys (age 2 and 4) and 2 dogs. Between urine, vomit, formula/milk, wine, juice, etc, the stains and smell we're unbearable. We were on the verge of tossing it and getting a new one, however, we decided to get the couch cleaned in one last ditch effort before throwing in the towel. Much to my surprise, Matt from The Steam Police did an excellent job cleaning the couch and ottoman! He was extremely friendly, knowledgeable, attentive and even provided recommendations on how to get the couch and ottoman dried quickly. It took less than 4 hours for everything to be dry which was amazing! He also gave us recommendations on how we could clean the couch in-between visits and said to contact him if the pet smells did not go away.
Once everything was dry, the "dog" smell was still very present. When I contacted Matt to let him know, he was very prompt with coming back out to the house and doing a different treatment process to get the best result possible. I am very happy with the service we received and would highly recommend this company to anyone. You won't regret it!
