Read From Steam Police's 500 Five Star Reviews

I highly recommend The Steam Police; from water damage/water mitigation to carpet/floor cleaning! We were away on vacation and came home at 9 o’clock on a Friday night, to no heat and over 3 feet of water in my basement from a broken valve. I called and Tony at Steam Police picked up immmediately. I discussed my issue and he offered to come over and shut off the water and gas for me that night, but I shut it off already. Tony scheduled to come over the next morning(on a Saturday!!). He assessed the issue while 2 additional Steam Police trucks and crew came over to start pumping the basement out, along with the fire department which Tony was able to have them bring over another pump. While waiting for the water to be pumped out. He scheduled to have a whole house portable heat forced air unit set up to get heat into the house to start drying it, to avoid mold issues. Gage from Steam police was also taking pictures and documenting all the damage to the basement and personal items while they were pumping the basement. Tony also scheduled to have a dumpster (5 in total were needed) and storage container delivered to the house that day! Kara (the sweetest woman) from Steam Police called me to see what I might need and knowing I had no furnace and water heater now, referred two great companies to complete the furnace and water heater, which were installed quicker than anyone I was able to find. Gage, Jonathan and the rest of the guys were great with throwing out damaged items but also taking the time to go through items carefully and speak to us regarding any items that were personal, to save and clean/dry them. They were worked quick and carefully. They would work around our schedule and be there as early as needed and stay as long as needed everyday. Gage was amazing running the job and to have Tony stopping in everyday overseeing it and giving me suggestions was helpful. I was also in constant communication with Kara at Steam Police walking me through the steps in the process. It was a HUGE stress reliever to not feel alone going through this ordeal. Once the basement was dry, they vacuumed/cleaned the ducts in the house. Gage acid washed the basement floor, and Jonathan steam cleaned the floors, carpets in the house along with a sofa. They had a Persian rug cleaned for us along with cleaning our cushions for our outdoor furniture that we store in the basement in the winter that was stained from the flooding. I know it is a long post, but Kara and Tony at the Steam Police were Phenomenal!! Usually when you read reviews/posts it’s about poor workmanship and/or company personnel, it’s nice to experience and write about a great experience. I highly recommend them. I didn’t know they offered all the services I needed done. I thought I would need to bring in additional companies. Feel free to reach out to me if you have additional questions about the work they did for my family I can not Thank them enough for everything! Adam